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Durkan / Software & digital experience

An intranet people can use and manage.

A SharePoint intranet connecting content, people directories and a more usable mobile experience.

Published story · Summary

The challenge

The old intranet was slow, difficult to navigate and poorly suited to mobile use. Employee directories were managed in spreadsheets, adding administrative work.

The response

TTG worked with Durkan to migrate content into SharePoint, improve navigation and integrate the people directory. Microsoft Clarity provided insight into how the intranet was used.

The published outcome

The published account describes easier content administration, better alignment with Microsoft technology and continuing Microsoft 365 and SharePoint support.

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